Terms of service

The service

DID-ACTE is an online IT certification preparation platform providing practice questions, mock exams, flashcards, analytics, and optional AI-assisted features for CompTIA certifications.

The service is designed as a training tool and does not administer or represent official CompTIA exams.

DID-ACTE is an independent preparation platform and is not affiliated with, endorsed by, or sponsored by CompTIA®.

Accounts and access

• You are responsible for maintaining the confidentiality of your account credentials.
• Accounts are personal and may not be shared, resold, or accessed by multiple users.
• We may suspend or terminate accounts in case of misuse or violation of these terms.

Plans and features

Available plans include Free Trial, Starter, and PRO. Starter provides one active certification, unlimited practice and flashcards, and limited mock exams. PRO provides access to all certifications, unlimited practice, mock exams, and AI Coach features.

Plan features and limits are described on our website and may evolve over time.

Billing and subscriptions

• Subscriptions are billed on a recurring basis and automatically renew unless canceled before the renewal date.
• After cancellation, access remains active until the end of the paid period.
• Except as described below, fees are non-refundable.

Pass guarantee

DID-ACTE offers a limited refund guarantee subject to the strict eligibility criteria described on the Eligibility page.

• All listed requirements must be met.
• The official exam must be taken within the specified timeframe.
• Valid proof must be provided.
• The guarantee does not apply in cases of misuse, incomplete preparation, or violation of these terms.

Acceptable use

You agree not to:

• Copy, scrape, or export content in bulk.
• Share or resell access credentials.
• Attempt to bypass usage limits or safeguards.

Disclaimer

DID-ACTE provides a preparation and training tool only.

We do not guarantee exam success, scores, certifications, or career outcomes. The service is provided as-is and as-available, to the extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, Meyandy LLC shall not be liable for indirect, incidental, or consequential damages.

Our total liability for any claim shall not exceed the amount you paid to DID-ACTE in the twelve months preceding the claim.

Governing law and disputes

These terms are governed by the laws of the State of Arizona, USA, without regard to conflict of law principles.

You agree to contact us first to attempt informal resolution before pursuing legal action.

Updates to these terms

We may update these terms as the platform evolves. Material changes will be communicated through the platform or by email. Continued use of the service constitutes acceptance of the updated terms.

Contact

For questions about these terms, email support@us.did-acte.com.